JD Drasbek's Results

Strategic Insights

Someone with flexibility high in their results wants to be able to blend their work life more seamlessly with the needs and desires they have for the rest of their life. Research shows that those who value flexibility and free time tend to be the happiest and most satisfied with their lives. Why? Because it's a signal that they are overcoming some of the '(un)happiness traps’ of spending too much time focusing on the wrong things, and this makes for better, happier, and more productive employees.

People scoring very high on flexibility often do very well in jobs that are outcome-oriented, perhaps project-based, and where strict, in-person face-to-face time is not frequently demanded. More and more employers are making ways for people to be more flexible with their work, and this is becoming a great differentiator in the job marketplace. Flexibility can be offered in hourly jobs, salaried positions, and production-based work. Management is the single most important factor in determining the flexibility of the organization’s operations. More significant even than the industry or organization.

Covid-19 has lead to dramatic changes regarding flexibility and work. A 2021 Harvard study found that of the workers who switched to working remotely, only 12% wanted to go back to work every day in the office as they did before. The rest wanted to either stay fully remote or return to a hybrid situation with some days remote and some in-office every week. Why? The main reason: flexibility. It turns out that feeling like they are under the constant watchful eyes of their employers and co-workers can dramatically curtail how flexible they feel and act with their time. After the first three to four months of remote work in 2020, productivity return to pre-pandemic levels or higher and has remained high, (though some employers have a hard time believing that, and some jobs obviously require more in-person presence). With a little distance, trust, and freedom people have successfully balanced their work with the most important things in their lives. Some managers and CEOs have a hard time with this and may not be a great match for people scoring very high in flexibility.

This is a fast-moving situation, but things will not just go back to how they were before. The overwhelming majority of workers have tasted flexibility and don’t want to give it up. Among workers who have children, men or women (that’s most of the workforce), only 2% want to return to in-person full time work. Increasingly, the companies that offer the most flexibility will be able to get the best talent. With good trust, good management, and good systems, flexibility can be increased in virtually all jobs to some extent.

Things to Consider for Fit with a Position

• Is there a set time that they absolutely must arrive and leave every day? Is there a good reason for this?
• Are there social pressures to be present even when there is no work to be done?
• What is the organization’s sick day/vacation policy?

Evaluation Questions

This section provides a series of questions, tailored to the tested attributes, that will help you as you recruit top talent, work to retain valued team members, and develop a more effective work culture.

Can you give me an example of a day where you were able to get a lot done but still had a lot of flexibility?       

A need for flexibility is not the inability to accept structure, it is a desire for fluidity within that structure. You can learn a lot about a person and how they manage their own time by simply asking how they would like to spend their time. The ability to effectively use unstructured time is a huge asset to an employer

Why can policies and procedures be important?      

Managing someone with a high need for flexibility is about having a good fence rather than a strong leash. It is important that the boundaries are well understood. So, asking how they view policies will facilitate a conversation about boundaries and help you both understand where to build the fence.

Does a good manager give very clear directions or train their people and just trust them to get the job done?

This question is obviously a false binary. A good manager can give good high-level direction and trust them to make decisions on how to get there. The purpose of asking it is to force them to choose one over the other and explain why. There is more than one way to lead. If you are going to support a flexible employment relationship it is important to understand what leadership style your team members respond to best.

Strategic Insights

With purpose high in a person’s results, they are likely to do well in positions that connect their efforts with their employer's mission, or even to a deeper purpose. They will likely find the greatest satisfaction in their work if they are part of a cause or have a clear sense of who they are serving and are not just collecting a paycheck or working up the corporate ladder. They want to focus on what they feel matters most and they are looking to connect with organizations that share their passions. That doesn’t mean that purpose must come at the organizational level. They can find purpose in many different areas, including in their contribution to clients, their co-workers/team, or the overarching goal/mission of the organization.

The trend over the last decades has been for people to come into the workforce hoping to receive more purpose from their jobs than previous generations did. This is tricky because satisfaction is based on expectations, and high, but unmet, expectations can lead to disillusionment, which is devastating to intrinsic motivation. Some people feel that their labor and their life is intrinsically valuable, so they want their hours of effort each day to contribute to making a difference to something they care about. They can achieve this by using their resources to support their relationships and hobbies outside of work. But if they scored high in purpose, it means that at this time in their life they want to also feel that the work they are doing is also making a difference.

Many accountants, for instance, find high levels of meaning in their work. An in-depth study discovered more than 14 different ways that they found that meaning. Some felt meaning in their role as the referee for the financial marketplace, others found great meaning in helping their companies organize their resources, while others loved being a vital part of their team.

Not everyone is looking for this from their work. Many people won't feel deeply connected an organization’s mission or will simply consider it a nice side benefit to the job. That approach is also just fine. A perk of employees who do find purpose in their work is that their intrinsic motivation goes through the roof.

In the end, there are more ways to find meaning in one’s work than most realize. However, it’s important that everyone understand that virtually no job will feel meaningful all of the time. Doctors spend a lot of time doing paperwork, firefighters spend a lot of time on false alarms and waiting in the station. Do your best to help employees connect with the meaningful parts of their work, but be realistic upfront about the parts that are not as sexy. Help employees create those moments and savor them. Traditions, celebrations, time spent with the end user all have been shown to increase meaning of work.

In the end, purpose comes from relationships and service. People scoring high on meaning will do best in positions that resonate with contributions that they want to make, and that don’t force them to forsake their life and relationships outside of work. Research shows that longer-term purpose and life satisfaction comes to workers who are better able to balance their work and non-work lives. Research also shows that’s better for their companies too.

Things to Consider for Fit with a Position

• What aspects of the work do they think they will find the most meaningful? This is a good insight into what they’re hoping the job will be like, and a good chance for you to know if they are likely to be satisfied or disappointed, or if perhaps they can be shown other ways of meaning.
• Why did the founders start the organization? A good (true) origin story can help people see how they are part of something.
• Share how you feel about the mission of the organization, and what you find most meaningful about the job.
• If you have an employee who finds a lot of meaning in their job and whose position is the same or similar to the position you are considering for someone else, it might be well worth it to set up a time for the two to meet and talk away from the watchful eyes and ears of others.

Evaluation Questions

This section provides a series of questions, tailored to the tested attributes, that will help you as you recruit top talent, work to retain valued team members, and develop a more effective work culture.

What matters most to you?

Exploring what a person values most will help you determine how to best motivate them. Their purpose might be social, familial, personal, environmental, religious, or other. To best assess fit you need to make sure that you can align their tasks and other forms of compensation to help them live a more satisfying work life.

What excites you about working with us?

This is a question designed to flip the script. If purpose is important to the person you are interviewing, one of the best ways to improve or assess “fit” is to see how strongly they align with your core mission or culture.

If you had all the money, you would ever need, how would you spend your time?

If you remove social and financial constraints, you can learn about a person's interests and values. At the end of the day, a person who is motivated by purpose can only thrive when they are supporting that purpose. Allowing them to talk about themselves and their dreams will help you see what motives them and how that might fit with the role you are considering.

Autonomy is an APPROACH

Employee satisfaction in careers depends on how work gets done, not just the nature of the work performed. The same job at different organizations or in different situations can lead to drastically different levels of productivity and worker satisfaction. Understanding how employees want to do their work is key to maximizing productivity, satisfaction, and retention.

Two people can fill a role effectively but can approach their work very differently. Their success and happiness depend largely on their ability to work in the most effective way for them. As an employer, you are looking for a good fit between how potential employees like to approach their work, and how the job at your organization actually gets done, or how much room (or responsibility) the employee has in shaping how their work gets done.

Strategic Insights

Someone with autonomy high in their results values being trusted and appreciates having room to figure out their own way of getting things done. Autonomy can lead to a virtuous cycle with intrinsic motivation – intrinsically motivated employees respond most positively to autonomy, and when given that autonomy they then become more motivated.

Autonomy is deeply intertwined with ownership and trust. Autonomy is the level of discretion employees have over their work and how they do it. The higher the skill level needed for a job, the more autonomy the employee has. Being an expert at something has many perks, and one of them is higher levels of autonomy. Studies show that workers who have high levels of autonomy in their job tend to have better job performance and satisfaction, organizational commitment, lower work-related stress, less fatigue, and more intrinsic motivation.

Autonomy is largely decided by three things: what position an employee occupies within the organization, what type of work they do (surgeon, firefighter, customer service rep, etc.), and who their manager is. Some jobs and positions tend to naturally allow more autonomy, but even in the seemingly best of positions, a micromanaging manager can destroy an employee’s sense of autonomy.

Workers who have autonomy very high in their wants are likely to succeed in jobs where their performance is outcome-based, and their work processes don’t rely on high levels of constant coordination. It’s also worth noting that autonomy doesn’t necessarily mean working alone (though it can). High functioning and close-knit teams can still have high levels of individual, and team, autonomy. Employees who desire autonomy are looking for a role where their tasks are relatively self-contained, and levels of trust are high.

Things to Consider for Fit with a Position

• How is success measured in this role?
• Who else would the worker in this role need to work with to be successful?
• Who else in the organization can do this role? (Often roles that cannot be done by others have higher levels of autonomy—whether that’s being the organization data-wizard, tax accountant, or courier. If nobody else can/will do it, it’s harder to micromanage them.)

Evaluation Questions

This section provides a series of questions, tailored to the tested attributes, that will help you as you recruit top talent, work to retain valued team members, and develop a more effective work culture.

Tell me about your ideal boss?

Candidates who value autonomy highly often recognize the need for leadership, but it is worth understanding how they see themselves interacting with management. Their answer will help you assess their fit within your organization.

How would you (insert task here)?

People who value autonomy need the latitude to do things their way but that doesn’t always mean that everyone understands how to do things well. Gaining insight into how they would approach their job and problem-solve will help you evaluate their ability to be productively self-directed.

Can you describe a situation when you realized that you needed support or direction from a supervisor, and how did you recognize the need for help? How did you get it?

It is imperative for workers who prize autonomy to be able to recognize when they are in over their heads. Probing to see if a candidate possesses that ability will help you make better hiring decisions.

Strategic Insights

Having remuneration at the bottom of their results table does not mean that this person doesn’t care about money. We all need money. What is suggested by this result is that after meeting their basic needs and personal financial goals, how much money they make takes a backseat to other forms of compensation. They might prefer to be “paid” with more time with family, a friendly work environment, or a prestigious title.

A study from Princeton University found that having a higher income increases happiness only up to about $80,000 per year. Beyond that, higher pay doesn’t influence our happiness very much, and other things start to matter more. This finding has been replicated multiple times. Most people think that being rich will make them happy. Relatedly, most people making $80,000 a year don’t feel rich, but studies show they are just as likely to be happy as people who are making much more money. A person with remuneration low on their list is free to prioritize other values.

Employers often love the idea of having remuneration low in their report, for obvious reasons. But don’t make the mistake of thinking it just means you can pay them less. It primarily means that they care about other things more, so if you’re able to provide the things that are high on their list, enjoy the fact that right now they don’t require as much money to be satisfied.

Strategic Insights

Scholars often delineate between ‘generalists’ and ‘specialists.’ Because this person cares less about being a specialist, they can focus all of their efforts on being an excellent generalist. Great generalists are extremely valuable, and generally make excellent managers, because they can “speak the language” of different areas of expertise and help them work together. The best generalists are excellent at making connections between different specialties because they have some familiarity with all of them. Specialists are generally less equipped to do this and must rely on generalists to bridge the gap between different groups. A team of all specialists, with no generalists, is likely to be producing at far below their capacity because they are short of people who understand the various parts well enough to effectively combine them. This is why generalists often become the best managers (and specialists are somewhat less likely to excel in management positions).

The generalists who thrive are often, in reality, specialists in organization and social politics. What this means is that they are particularly good at helping teams work together, organizing their efforts, smoothing over social mismatches between various factions, and helping everyone get the most from their work. They can be helped tremendously by being given the vision of themself as a generalist who needs to get pretty good at lots of things but doesn’t necessarily have to be the very best in any one thing. This can be extremely valuable.

Strategic Insights

A person scoring low in sociability is not necessarily bad at socializing. This score does not give you secret insight into who might be a jerk. Nor does it mean that this person works best alone. What it means is that they do not require as much social interaction to be fulfilled at work. With sociability low in their rankings this person might not be greatly impacted by relationships with their co-workers or is ok working more independently. Office politics are likely to have less impact on their life unless it makes getting the job done more difficult. They can be considered for employment that is remote, or independent, with more confidence than most.

Sociability is one of the rarest attributes to find in the bottom of someone’s results. Interacting with others helps us achieve a degree of personal satisfaction. This person is likely getting their social connections elsewhere. That said, there may be some benefit to occasionally going out of your way to help them feel welcomed and valued as a member of the team. Even those who aren’t looking for a lot of sociability at work want to feel respected and valued. This is particularly true if they are in a leadership position.

Strategic Insights

When someone has predictability toward the bottom of their test results, it means that structure and clarity are less necessary for them to succeed. While most jobs offer a job description, some of the most exciting opportunities with the greatest upside are more fluid. People with low predictability demands thrive in startups or relatively new and fast-growing companies. They can handle a little more chaos than most. In these situations, everyone comes into work every day prepared to help pitch in on just about anything. Done right, this can be very exciting.

Even if someone has predictability low in their values, it does not mean that they can fully thrive in a situation with terrible communication and vague expectations. For instance, being a writer often comes with very low levels of predictability—it’s built into the job. Imagine, however, that their editor simply gives feedback to “make this better.” This is unhelpful and can even be counterproductive, even for the most chaos-loving employees. So whatever situation these employees are in, work with their managers to make sure they have a good sense of what to expect.