Tester Lester's Results

Strategic Insights

Someone who values leadership does not necessarily want  to be the boss (though it may indicate that they are well suited to taking a leadership role eventually). Valuing leadership suggests that who is in charge matters to them, and there’s good reason for that. Believing in the organization’s leadership and their vision will play a large factor in if these employees succeed and increase their satisfaction at work.

It is also useful to be aware that a direct manager and top leadership are two distinct things. Surprisingly, evidence suggests that organizational leadership is generally more responsible for people quitting than their direct managers are. In situations with great managers, but poor top leadership, only 38% of employees intend to stay with the company. However, in situations with poor managers, but great top leaders, 60% intend to stay! In situations with great management AND leaders, a full 89% intend to stay. So, leadership matters a lot and people can, and often do, overlook flaws in middle management when the organization’s leadership is great.

Studies also show that in “good” companies managers make a big difference in whether or not people leave their jobs, but in “bad” companies, having good or bad managers makes little difference in a person’s decision to leave (they just leave). This is magnified with those who desire positive leadership.

Also, people scoring high in leadership are often ripe for eventual training into leadership positions. This is not necessarily because they are inherently skilled at leadership. Rather, because they see the value and importance of good leadership, they are often intrinsically motivated to become good leaders and are open to taking developmental opportunities when they arise. On the flip side, a crisis in leadership will often create especially low levels of job satisfaction among those who are particularly attuned to it.

Things to Consider for Fit with a Position

• Ask them what a good leader is to them at various levels of the organization. See if that matches well with what you feel your organization offers.
• What organizational leaders have they most looked up to, either from personal experience or from a distance, and why?

Evaluation Questions

This section provides a series of questions, tailored to the tested attributes, that will help you as you recruit top talent, work to retain valued team members, and develop a more effective work culture.

Describe your ideal working relationship with an employer?

Our perceptions determine our reality. Knowing what your team thinks is good leadership will help you tailor your approach so that they see you as a good leader.

Who is a public figure you admire? Why?

Analogies are powerful. Even more so when they are accompanied by analysis. Learning what and whom your team admires will help you emulate similar behaviors and more effectively manage your staff. This is likely to be beneficial for many people.

What makes a person a good leader?

This is a bit on the nose but just asking what they need, particularly more experienced employees, is a sign of respect and denotes confidence.

Strategic Insights

Specialization means that one values becoming very good at something. Every crime procedural (Bones), heist movie (Oceans 11), or superhero story (Avengers), features a team of highly-specialized individuals. These teams work because the group is made up of people who are incredibly good at their individual specialties. That is their calling card. To them, it’s exciting, satisfying, and meaningful to be the resident ‘expert’ on something. The fact that specialization is in their top means that this is something that will be particularly enjoyable to them.

Scholars often delineate between ‘generalists’ and ‘specialists.’ These workers want to be (or become) a specialist. They thrive in situations where they can focus on hard skills that are easy to quantify. That doesn’t mean they have to be a coder, but they excel in positions where they can measure, and show, their progress in some skill or area.

Perhaps surprising to some, specialization often dovetails nicely with ‘low-variety’ jobs. This does NOT mean boring jobs. It means jobs where the employee is given the time and opportunity to become excellent. Sometimes high-specialization/low-variety jobs can be extremely competitive (think: professional video gamer). Most areas of specialization, however, are not so crowded, and so it doesn’t take the same high levels of expertise for them to become the best in the room or the best in the company. Feeling like they are the resident expert in _____ will be very meaningful to them.

Becoming a specialist also helps these employees recognize how important their work is, because they are often the only one who can perform a particular task. This also comes with some social status. Expertise can be achieved in any job or at any education level. Master’s degrees and trade certifications are, by definition, paths to mastery in some specific area, and a great way to show expertise. Even if they don’t have the specification yet, people who are scoring high on this list are more likely to thrive in positions where they need to teach themselves skills and are heavily relied on for things that only they can do, or do well. In these positions, people scoring high on specialization are excellent at learning on the job.

Things to Consider for Fit with a Position

• What hard skills are vital for this job, and how do they feel about spending a lot of time getting good at those things?
• Are there any company-sponsored trainings/certifications that are part of this job?
• Does your organization offer any educational programs to help employees gain more skills? Share if you do as this will be particularly valuable to them.

Evaluation Questions

This section provides a series of questions, tailored to the tested attributes, that will help you as you recruit top talent, work to retain valued team members, and develop a more effective work culture.

What do you do best

When someone values specialization they are either already experts or would derive great self-worth from becoming an expert in a task or skill. A good indication of how this desire can serve your organization is to ask about their self-assessed areas of greatest strength, and the areas where they would like to build that strength (see below).

Describe a time when you were asked to do something that you feel you do poorly? How did you approach the task knowing you weren’t ideally suited to it?

No one is good at everything. Specialists often prefer to delegate or outsource that which they do not do well. That might be an excellent option in your organization, or it might not. Regardless, asking this question will help you start a discussion on options for meeting expectations that fall outside of a member of your team's core competencies.

What would you like to become known as an expert in?

Often, we don’t know our employees’ aspirations. For someone who correlates highly with Specialization, their skills-based ambitions drive them. Understanding their goals and working with them to develop the desired skills will help you retain them and make them more valuable members of the team.

Strategic Insights

Sociability relates to the importance of one’s relationship with coworkers, clients, vendors, or customers. The people that we work with are often those with whom we spend the most time. Someone with sociability high in their results is particularly attuned to these relationships, whether positive or negative. Therefore, they do their best in environments that fulfill their social needs, on the clock and maybe even off.

Every workplace has an organizational culture. Even within the same industry, one firm might be very professional and another more laid back. An employee’s ability to fit in and be a valuable part of the team may depend on their innate connection to the organization’s culture and the team. Sociable employees avoid negative social situations, and for good reason! Studies have estimated that between turnover, loss of productivity, loss of commitment to the company, and decreased creativity, having one major jerk on staff can cost a company over $100,000 annually.

There are situations, such as highly competitive jobs/cultures, where being intimidating or putting others down can appear to help people gain power. The effectiveness of the organization and team, however, will suffer as those same individuals have built no goodwill or trust, yet they will continue thinking that their cutthroat ways are the key to their success. Numerous studies show that this is false, but they still believe it, and so will others which is likely a big turnoff to those scoring high in sociability. Everyone experiences some amount of competitiveness in their workplace, and that’s ok! For those who score high on sociability, it’s a red flag if the entire organizational culture is competition-based.

They’re also looking for something beyond just, ‘people don’t fight.’ These employees want good connections at work that allow people to socially bond as well as professionally. Being high in sociability does NOT mean that they are emotionally dependent; it means that they appreciate the relationships they have with people at work. It also doesn’t mean that they can’t handle having a jerk around, especially if there are others that they bond with, and the jerk is not in a position of power over them or constantly making their life miserable.

These employees aren’t necessarily doomed because of less than ideal social situations at work, they’re just more aware of them, and hoping for something better. They can also gain great satisfaction from being a force for goodwill, forgiveness, and service in a previously less-functional group. No one is ever going to find a job with perfect people who are always perfect to each other.

Things to Consider for Fit with a Position

• Let them meet so people that they will be working closest with, or even let them spend a day shadowing the team. Ask both them and the team how it worked out. You need honest feedback, but if it looks promising, and the worker is excited by it, that’s great. Those connections, if good, can also become a large part of why they will choose this job over others.
• As them about their favorite people they ever worked with, and why. Use this as some insight into what sort of work and connections really resonated with them and analyze how likely it is that they might be able to find in this position.

Evaluation Questions

This section provides a series of questions, tailored to the tested attributes, that will help you as you recruit top talent, work to retain valued team members, and develop a more effective work culture.

Can you tell me about your favorite coworker?

This can be about their current company or their past. Probe into why they enjoyed working with them so much. Companies have a culture or “vibe” and knowing who people like to work and why with will help you know if they’ll fit in with yours.

How important to you is making friends at work?

Some people want friends at work, others just want coworkers. Both are great! You know what you have to offer. Assessing fit is important. If you can’t meet an employee’s social expectations then odds are they won’t be happy at work.

What is the right balance between “getting work done” and socializing with your coworkers?

This will seem like a trick question, (and you might want to say, “this is not a trick question.”) but leading research suggests that productivity requires a balance of socializing and production. The proper balance varies from person to person.

Strategic Insights

With purpose high in a person’s results, they are likely to do well in positions that connect their efforts with their employer's mission, or even to a deeper purpose. They will likely find the greatest satisfaction in their work if they are part of a cause or have a clear sense of who they are serving and are not just collecting a paycheck or working up the corporate ladder. They want to focus on what they feel matters most and they are looking to connect with organizations that share their passions. That doesn’t mean that purpose must come at the organizational level. They can find purpose in many different areas, including in their contribution to clients, their co-workers/team, or the overarching goal/mission of the organization.

The trend over the last decades has been for people to come into the workforce hoping to receive more purpose from their jobs than previous generations did. This is tricky because satisfaction is based on expectations, and high, but unmet, expectations can lead to disillusionment, which is devastating to intrinsic motivation. Some people feel that their labor and their life is intrinsically valuable, so they want their hours of effort each day to contribute to making a difference to something they care about. They can achieve this by using their resources to support their relationships and hobbies outside of work. But if they scored high in purpose, it means that at this time in their life they want to also feel that the work they are doing is also making a difference.

Many accountants, for instance, find high levels of meaning in their work. An in-depth study discovered more than 14 different ways that they found that meaning. Some felt meaning in their role as the referee for the financial marketplace, others found great meaning in helping their companies organize their resources, while others loved being a vital part of their team.

Not everyone is looking for this from their work. Many people won't feel deeply connected an organization’s mission or will simply consider it a nice side benefit to the job. That approach is also just fine. A perk of employees who do find purpose in their work is that their intrinsic motivation goes through the roof.

In the end, there are more ways to find meaning in one’s work than most realize. However, it’s important that everyone understand that virtually no job will feel meaningful all of the time. Doctors spend a lot of time doing paperwork, firefighters spend a lot of time on false alarms and waiting in the station. Do your best to help employees connect with the meaningful parts of their work, but be realistic upfront about the parts that are not as sexy. Help employees create those moments and savor them. Traditions, celebrations, time spent with the end user all have been shown to increase meaning of work.

In the end, purpose comes from relationships and service. People scoring high on meaning will do best in positions that resonate with contributions that they want to make, and that don’t force them to forsake their life and relationships outside of work. Research shows that longer-term purpose and life satisfaction comes to workers who are better able to balance their work and non-work lives. Research also shows that’s better for their companies too.

Things to Consider for Fit with a Position

• What aspects of the work do they think they will find the most meaningful? This is a good insight into what they’re hoping the job will be like, and a good chance for you to know if they are likely to be satisfied or disappointed, or if perhaps they can be shown other ways of meaning.
• Why did the founders start the organization? A good (true) origin story can help people see how they are part of something.
• Share how you feel about the mission of the organization, and what you find most meaningful about the job.
• If you have an employee who finds a lot of meaning in their job and whose position is the same or similar to the position you are considering for someone else, it might be well worth it to set up a time for the two to meet and talk away from the watchful eyes and ears of others.

Evaluation Questions

This section provides a series of questions, tailored to the tested attributes, that will help you as you recruit top talent, work to retain valued team members, and develop a more effective work culture.

What matters most to you?

Exploring what a person values most will help you determine how to best motivate them. Their purpose might be social, familial, personal, environmental, religious, or other. To best assess fit you need to make sure that you can align their tasks and other forms of compensation to help them live a more satisfying work life.

What excites you about working with us?

This is a question designed to flip the script. If purpose is important to the person you are interviewing, one of the best ways to improve or assess “fit” is to see how strongly they align with your core mission or culture.

If you had all the money, you would ever need, how would you spend your time?

If you remove social and financial constraints, you can learn about a person's interests and values. At the end of the day, a person who is motivated by purpose can only thrive when they are supporting that purpose. Allowing them to talk about themselves and their dreams will help you see what motives them and how that might fit with the role you are considering.

Strategic Insights

When someone has predictability toward the bottom of their test results, it means that structure and clarity are less necessary for them to succeed. While most jobs offer a job description, some of the most exciting opportunities with the greatest upside are more fluid. People with low predictability demands thrive in startups or relatively new and fast-growing companies. They can handle a little more chaos than most. In these situations, everyone comes into work every day prepared to help pitch in on just about anything. Done right, this can be very exciting.

Even if someone has predictability low in their values, it does not mean that they can fully thrive in a situation with terrible communication and vague expectations. For instance, being a writer often comes with very low levels of predictability—it’s built into the job. Imagine, however, that their editor simply gives feedback to “make this better.” This is unhelpful and can even be counterproductive, even for the most chaos-loving employees. So whatever situation these employees are in, work with their managers to make sure they have a good sense of what to expect.

Strategic Insights

When someone scores low on their desire for autonomy, it does not mean that they aren’t self-motivated or independent. The opposite of autonomy is coordination. This indicates that this person likes being part of a team. They enjoy the interactions and the feeling of being an important part of a multi-faceted team or process. Many high-profile careers are relatively low autonomy (acting, professional sports, politics, etc) because their outcome and processes are deeply intertwined with the work of others. Low autonomy is not a negative, and it doesn’t mean that these employees need their hands held more than others. Not at all.

That said, nobody likes to be micromanaged. Even in the most interdependent positions, how the managers oversee and correct their employees matters a lot. Micromanaging drives everyone crazy and makes it harder to do great work. Low autonomy demands mean this person is happy working with others, not that they want to be micromanaged and nitpicked. Also, people who score low on autonomy can make incredible managers because they enjoy the processes of coordination and negotiation and take more care on this front than others. They may need a little training early on, and some occasional reminders that giving people as much discretion as they can within the needs of the project has vastly better outcomes than micromanaging. For all their strengths, they may do well with some occasional reminders that others still want their autonomy. What feels to the manager like high involvement and giving frequent helpful input (which they love) can to their subordinates feel more like a lack of trust and micromanaging. Reducing the autonomy of others unnecessarily can obliterate intrinsic motivation.

Strategic Insights

When someone scores low on excitement, it doesn't mean that they like boring work or, even worse, that they are boring. There are plenty of very boring wilderness firefighters. What it means is that they don't need their work to provide that excitement for them. This is a great asset because it gives you more flexibility with them, whereas others, who really want to find excitement AT WORK, have fewer options.

Because excitement is often the result of some amount of chaos, jobs that focus on making things run smoothly, creating steady growth, and organizing or arranging things/operations tend to be about creating order, and are very fulfilling, even if they are less exciting.

Excitement is a whole-body experience, and day-in-day-out, excitement can be rough on a person. People who desire excitement at work often pay for it in other areas. This person may be aware of that and have plenty of excitement elsewhere. Scoring low on excitement may make them a poor fit for a few jobs, but it makes them a much better fit for far more jobs. In fact, reducing excitement can motivate people in this category. This is exactly what you want from your IT professionals, receptionists, most operations roles, accountants, quality control, and risk management, to name a few. Jobs that focus on making things run smoothly are often especially satisfying for those who score low on excitement, to the benefit everyone.

Strategic Insights

Having remuneration at the bottom of their results table does not mean that this person doesn’t care about money. We all need money. What is suggested by this result is that after meeting their basic needs and personal financial goals, how much money they make takes a backseat to other forms of compensation. They might prefer to be “paid” with more time with family, a friendly work environment, or a prestigious title.

A study from Princeton University found that having a higher income increases happiness only up to about $80,000 per year. Beyond that, higher pay doesn’t influence our happiness very much, and other things start to matter more. This finding has been replicated multiple times. Most people think that being rich will make them happy. Relatedly, most people making $80,000 a year don’t feel rich, but studies show they are just as likely to be happy as people who are making much more money. A person with remuneration low on their list is free to prioritize other values.

Employers often love the idea of having remuneration low in their report, for obvious reasons. But don’t make the mistake of thinking it just means you can pay them less. It primarily means that they care about other things more, so if you’re able to provide the things that are high on their list, enjoy the fact that right now they don’t require as much money to be satisfied.

Strategic Insights

With training at the bottom of their results, this person is likely comfortable figuring it out as they go, or they are at a point in their careers where they already have a lot to offer. Since they don’t feel a great need for new training, there’s a good chance that they want to make significant contributions now. Look at what IS meaningful for them, and you’ll get much better insight into what they want out of a job right now, and it’s likely to include making a meaningful impact.

For these employees, opportunities for training become fewer and fewer as their responsibilities increase and they work independently. That said, we all need training, and the best are constantly learning. Just because this person scored low on a desire for training right now doesn’t mean that they are untrainable, it just means that learning new things isn’t a large value-add to them. This is often the case with seasoned managers or those who have already earned the title of “expert” in something. Figure out what they feel they are expert in.